# Business Email Writing with HelpDesk

If you’ve ever wanted to know how to master the art of business email writing, you’re in the right place. This course contains 11 articles and videos covering every aspect of it, from an introduction to a successful closing. Take the course and become a strong business email writer.

[Take the course Free$0.00](/content/learn/business-email-writing/email-structure/index.html) Watch introduction

## About the course

Here it is. The only guide about business email communication you’ll ever need. We all need to send emails. Informative emails, sales emails, newsletters, introductions. It isn’t easy to know what tone we should use or which words to avoid. That’s why we’ve designed this course: To help you become a confident email writer in every business context.

English [Enroll in this course](/content/learn/business-email-writing/index.html)

Online

### What you will learn

- How to prepare a solid structure for your email
- Tricks on writing effective email introductions
- How important a clear call-to-action is
- Why you should send follow-ups
- What the best email marketing tools are
- Which templates work

Taught by

HelpDesk

Aneta Szotek

HelpDesk

Kuba Rogalski

LiveChat

Marcos Bravo

LiveChat

Weronika Masternak

HelpDesk

### Lessons

[**How to Structure a Business Email**\
\
9 min](/content/learn/business-email-writing/email-structure/index.html)

[**How to Start a Professional Email**\
\
12 min](/content/learn/business-email-writing/how-to-start-an-email/index.html)

[**How to End an Email With a Professional Closing**\
\
10 min](/content/learn/business-email-writing/how-to-end-an-email/index.html)

[**The Importance of a Follow-Up Email**\
\
8 min](/content/learn/business-email-writing/follow-up-email/index.html)

[**Email Attachments Are Your Advantage**\
\
6 min](/content/learn/business-email-writing/email-attachments/index.html)

[**Email Typos, Mistakes, and Other Traps to Avoid**\
\
8 min](/content/learn/business-email-writing/email-grammar/index.html)

[**Useful Business Email Features and Tools**\
\
10 min](/content/learn/business-email-writing/email-features-and-tools/index.html)

[**How to Forward an Email and Reply to It With Confidence**\
\
10 min](/content/learn/business-email-writing/email-forwarding-and-replying/index.html)

[**Professional Email Templates for Major Business Occasions**\
\
11 min](/content/learn/business-email-writing/email-templates/index.html)

[**Tricks and Useful Add-Ons to Organize Your Gmail**\
\
8 min](/content/learn/business-email-writing/gmail-tips-and-tricks/index.html)

[**Go Beyond Email With Other Types of Business Communication Channels**\
\
8 min](/content/learn/business-email-writing/email-alternatives/index.html)